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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ethan Schoepflin

June 17, 2024

5  out of  5 rating by Ethan Schoepflin
"They were very helpful, and answered all of my questions; making the whole process far less stressful than it otherwise could have been. I especially appreciate their help considering this was my first time insuring a car, and I had been anxious going into it."
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Shakara Freeney

June 12, 2024

1  out of  5 rating by Shakara Freeney
"She is the Absolute worse Insurance Agent I ever had in my entire life! Contact her if you want the highest rates! I am a victim of Insurance fraud or her tampering with my policies! Misleading, Obnoxious, Nonchalant attitude she has playing around with my emotions and my money! I’m reporting you to every agency possible as I feel I’m also a victim of Discriminatory insurance practices! If I could give her a ZERO star ⭐️ I would!!! She need get a new occupation because saving you money on car insurance is not IT Honey!!! Horrible!!!!!!!!"
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Zach Clubine

May 18, 2024

1  out of  5 rating by Zach Clubine
"Rate increases every 3-6 months with out any tickets, accidents or changes to policy!! I was under the impression your rates were locked in for the policy period. I guess thats not how State farm works. They'll say it's a state wide increase as their excuse yet no one else's rates are increasing at other company's. Not to mention, when you call the office every couple months to find out why you were charged MORE and MORE, the woman (Jill) is extremely rude and never returns information requested in a timely manner if at all. Everyone in the office acts like it's a burden to them that you're calling to wonder why they keep charging so much. " We've had this conversation before" in a nasty tone is what I've gotten on multiple occasions. I finally decided to shop around since I have 800+ credit score, no accidents or tickets ever and I'm soo glad I did. I was able to save over $1000 a year for both cars by going with another company. As you can see in the screen shot rate increases for just the last 6-8months. May's rate increase would have put me to OVER $200. Never again with State farm..."
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May 18, 2024

1  out of  5 rating by DJ NYCB
"The worst StateFarm Agent ever!!!!!!!! Renewed my policy with a higher rate w/o my approval or signature!!!!!! I will not recommend her what so ever!!!!!"
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Maia McIntosh

May 1, 2024

5  out of  5 rating by Maia McIntosh
"As a new driver insurance member, this process started as extremely stressful and confusing. Lisa took her time with me over the phone and talked me through the process with more patience than I deserved. She is a very caring and compassionate person and those qualities are displayed even in the work environment. We need more people like Lisa"
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Maureen Hays-Mitchell

April 19, 2024

5  out of  5 rating by Maureen Hays-Mitchell
"Lisa was generous with her time and knowledge. She provided detailed information and was cheerful while doing so."
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Annie Agrasto

April 17, 2024

5  out of  5 rating by Annie Agrasto
"Great service, friendly and knowledgeable team of professionals!!"
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Jermaine Mo Brown

April 17, 2024

5  out of  5 rating by Jermaine Mo Brown
"They have been Excellent. Sarah customer service and knowledge is the best."
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Karen DesRosiers

April 17, 2024

5  out of  5 rating by Karen DesRosiers
"Lisa did an excellent job helping me with the Drive Safe App. I am not technical at all. She was patient and pleasant with me."
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Marlene Proietta

March 20, 2024

5  out of  5 rating by Marlene Proietta
"All of the above."
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Melanie Hoover

January 3, 2024

5  out of  5 rating by Melanie Hoover
"Always attentive and helpful."
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Cathie Cornish

August 17, 2023

5  out of  5 rating by Cathie Cornish
"Went Above and Beyond to fix issues, Super Nice and Kind"
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Lisa Schoepflin

March 2, 2023

5  out of  5 rating by Lisa Schoepflin
"Sarah and her team are great. You can really tell that they care. Top notch service!"
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Cynthia Carlson

January 24, 2023

5  out of  5 rating by Cynthia Carlson
"Sarah is always quickly and very responsive. Understands my needs and explains thing’s thoroughly."
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Wm. Gary Leonard

October 5, 2022

5  out of  5 rating by Wm. Gary Leonard
"Sarah is very professional and accommodating. . Pleasure do business with her and staff."
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Younes Hindi

September 20, 2022

5  out of  5 rating by Younes Hindi
"Thanks Sarah In 10 mins you can get decent price on your car insurance"
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Deborah Rizzo

March 19, 2022

5  out of  5 rating by Deborah Rizzo
"Sarah is doing a terrific job."
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Leslie Williams

March 1, 2022

5  out of  5 rating by Leslie Williams
"They make it so easy to take care of my business They have my backfor all my insurance needs. I feel thankful"
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Dave Radell

December 31, 2021

5  out of  5 rating by Dave Radell
"You guys have been great to me over the years always helpful polite professional and easy to deal with. It's definitely appreciated"
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Jessica Willis

November 4, 2021

5  out of  5 rating by Jessica Willis
"We had a quick insurance transaction we needed for a camper we were purchasing and Sarah was amazing! So glad we have such a good team 😊"
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Erica Curry

October 20, 2021

5  out of  5 rating by Erica Curry
"I spoke with Sarah Wood..She was awesome and professional at the same time. She personally handled my policy from start to finish and it wasn't just from 9 -5... I felt like she cared about me as a person, not just another number/person."
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Marcia Caywood

October 20, 2021

5  out of  5 rating by Marcia Caywood
"Always accommodating, friendly, and always answer questions."
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Sue Dempster

September 2, 2021

5  out of  5 rating by Sue Dempster
"I had the pleasure of speaking with Kristina about a question on my account. Everything was taken care of with just the one call & I received an email confirming that within a very short time the same day. I've been with State Farm for many years & my parents were before me. Jim Lemessurier was my agent for years & a hard act to follow but all of the ladies I have spoken to at Sarah Wood's office are the reason I stay with State Farm!"
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Bob Z.

August 27, 2021

5  out of  5 rating by Bob Z.
"Sarah has served all of my family’s insurance needs. She is great with answering any questions I have and always responsive. Wonderful!"
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Rose Mary Insalaco

August 20, 2021

5  out of  5 rating by Rose Mary Insalaco
"This agency provided prompt, courteous service. Thank you."