State Farm® Insurance Agent Sarah Galutz
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
George Var
March 21, 2025
5
out of
5
rating by George Var
"Sarah and team is extremely helpful when I got a new car. They Guide me through strategy to reduce the car insurance. then when I gave the go ahead in 15 mins transfered the old car insurance to the new car. it is always a pleasure to work with Sarah and Stephanie. I will gladly recommend Sarah's office with any insurance needs. thanks George V"
We responded:
"George, Thank you so much for your kind words! 🌟 We are thrilled to hear about your positive experience. Your satisfaction is our top priority, and we’re glad we could assist you in transitioning to your new car and finding ways to reduce your insurance costs. We truly appreciate your recommendation and look forward to helping you with any future insurance needs! 🚗💼 Sincerely, Sarah Galutz & Team "
Younes Hindi
October 2, 2024
4
out of
5
rating by Younes Hindi
"Thanks Sarah In 10 mins you can get decent price on your car insurance Update : 9/3/2024 Every couple of months my rate goes up I started at around $150 now it’s $200 and one of the cars is liability"
We responded:
"Update - Younes each change you make can change your rate. You switched both of your vehicles as well as coverages. Please feel free to give us a call if you wish to review further."
Ethan Schoepflin
June 17, 2024
5
out of
5
rating by Ethan Schoepflin
"They were very helpful, and answered all of my questions; making the whole process far less stressful than it otherwise could have been. I especially appreciate their help considering this was my first time insuring a car, and I had been anxious going into it."
We responded:
"Ethan, thank you for sharing your experience with our agency. Congratulations on obtaining your driver's license and getting insurance on your first vehicle. We understand that obtaining a driver's license, getting insurance, and handling everything with DMV can be challenging. We always try our best to make obtaining your insurance easy. We appreciate you choosing to do business with us, and we look forward to serving you at the highest level possible. Sincerely, Sarah"
Zach Clubine
May 18, 2024
1
out of
5
rating by Zach Clubine
"Rate increases every 3-6 months with out any tickets, accidents or changes to policy!! I was under the impression your rates were locked in for the policy period. I guess thats not how State farm works. They'll say it's a state wide increase as their excuse yet no one else's rates are increasing at other company's. Not to mention, when you call the office every couple months to find out why you were charged MORE and MORE, the woman (Jill) is extremely rude and never returns information requested in a timely manner if at all. Everyone in the office acts like it's a burden to them that you're calling to wonder why they keep charging so much. " We've had this conversation before" in a nasty tone is what I've gotten on multiple occasions. I finally decided to shop around since I have 800+ credit score, no accidents or tickets ever and I'm soo glad I did. I was able to save over $1000 a year for both cars by going with another company. As you can see in the screen shot rate increases for just the last 6-8months. May's rate increase would have put me to OVER $200. Never again with State farm..."
We responded:
"Zach, Thank you for sharing your concerns regarding the rate increases on your policy. We understand that unexpected increases can be frustrating, especially when you have a clean driving record and no changes to your policy. We apologize for any confusion regarding rate lock-in periods, and we appreciate your feedback. At State Farm, we strive to provide competitive rates while considering various factors that may impact insurance premiums. It's important to note that rate adjustments can occur due to changes in market conditions and state regulations, which can affect insurance rates across the industry. While we understand your frustration, it's important to evaluate insurance rates comprehensively, taking into account coverage options and the overall value provided. We're sorry to hear about your negative experience when contacting our office. We take customer service seriously and it's disappointing to hear that your interactions with Jill were unsatisfactory. We would like to clarify that Jill is not an employee at our agency. We apologize for any confusion or inconvenience caused. We respect your decision to switch to another insurance company and are glad to hear that you were able to find a more affordable option. We always encourage our customers to explore their options and choose what best suits their needs. Thank you for bringing your concerns to our attention. We value your feedback and will use it to continuously improve our services. If you have any further questions or would like to discuss your concerns in more detail, please feel free to contact us. Sincerely, Sarah Galutz State Farm Insurance"
Maureen Hays-Mitchell
April 19, 2024
5
out of
5
rating by Maureen Hays-Mitchell
"Lisa was generous with her time and knowledge. She provided detailed information and was cheerful while doing so."
We responded:
"Maureen, thank you for taking the time to share your experience. Lisa has worked hard to learn the industry over the last several years, and we are blessed to have her on our team. We are thankful you have chosen to do business with us, and we look forward to serving you. Sincerely, Sarah"
Jermaine Mo Brown
April 17, 2024
5
out of
5
rating by Jermaine Mo Brown
"They have been Excellent. Sarah customer service and knowledge is the best."
We responded:
"Jermaine, Thank you for taking the time to share your experience. Our team works hard daily to serve our policyholders at the highest level possible. The best part about our team is that we all take policyholder calls, allowing us to work closely to make a lot happen quickly to meet all our policyholder needs. We are not a call center; we get to build relationships with our policyholders. We look forward to continuing to serve you. Sincerely, Sarah"
Melanie Hoover
January 3, 2024
5
out of
5
rating by Melanie Hoover
"Always attentive and helpful."
We responded:
"Melanie, we appreciate you choosing us for your insurance and sharing your experience with others. We love what we do because of the people we serve. Thank you for the opportunity to allow us to assist you with your insurance needs. Sincerely, Sarah"
Lisa Schoepflin
March 2, 2023
5
out of
5
rating by Lisa Schoepflin
"Sarah and her team are great. You can really tell that they care. Top notch service!"
We responded:
"Thank you, Lisa, for sharing your experience. Our Policyholders come first each and every day. We appreciate you allowing us to serve you for your insurance needs over the last several years. "
Wm. Gary Leonard
October 5, 2022
5
out of
5
rating by Wm. Gary Leonard
"Sarah is very professional and accommodating. . Pleasure do business with her and staff."
We responded:
"Thank you for taking the time to share your experience with my agency . We appreciate you and enjoy assisting you with your Insurance Needs 💞 Looking forward to serving you for many years"
Leslie Williams
March 1, 2022
5
out of
5
rating by Leslie Williams
"They make it so easy to take care of my business They have my backfor all my insurance needs. I feel thankful"
We responded:
"Leslie, thank you for choosing us to serve you for your insurance. I always enjoy picking up the phone and speaking with you 💞 Absolutely thankful to serve you !!"
Jessica Willis
November 4, 2021
5
out of
5
rating by Jessica Willis
"We had a quick insurance transaction we needed for a camper we were purchasing and Sarah was amazing! So glad we have such a good team 😊"
We responded:
"Jessica, Congratulations on your camper and thank you for choosing us to do the Insurance on it. We look forward to hearing about all the memories your family is making with it 💕Wishing you and your family a wonderful holiday season !"
Marcia Caywood
October 20, 2021
5
out of
5
rating by Marcia Caywood
"Always accommodating, friendly, and always answer questions."
We responded:
"Marcia, it is our pleasure to assist you with your insurance. We enjoy serving you!! Hope you and your family have a wonderful holiday season ❄️"
